Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Always polite and helpful. Knowledgeable about the job. Don’t remember when I called last, sometime this month
By Delores
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
We feel very secure with rapid response for our Mom. The one or two times she's needed yu, someone was RIGHT there.
By Rita S.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
I haven't had to use it yet, thank God, but I know it's there if I need to
By Lawrence P.
Response from MobileHelp· Sep 22, 2023
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They are friendly, fast and efficient.
By Gary G.
Response from MobileHelp· Sep 22, 2023
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I have used Mobile help now for at least 2 years. I find the service to be very reliable and have great piece of mind knowing help is close if I need it.
By Joyce
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
There has not been a time that I have had to use the service, thank God, but I have accidently pressed the button a few times and the response was immediate. I appreciate the swift response, the courteous agents, and the reliability of MobileHelp!! I feel safe knowing that they are a button push away.
By Cheryl D. B.
Response from MobileHelp· Sep 22, 2023
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three responses were handled quickly with no complications. Thank you very much. James Grimes
By James G.
Response from MobileHelp· Sep 22, 2023
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I have been with Mobile help 4 years now and feel very grateful to have this system! Very dependable and great for all my needs! I absolutely feel one hundred percent safe
By Charles D.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
