Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The customer service representatives and technical support personnel are always patient and helpful.
By Estelle A H.
Response from MobileHelp· Sep 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Customer service is patient and helpful, sending a second replacement for one damaged in shipment. Provide easy return mail packaging.
By Gene and R.
Response from MobileHelp· Sep 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Used the service twice this year and am grateful for the help.
By Elise K.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Sherry was a tremendous help to me in trying to make sure I had all the resource information. Not only for this agency but others who might be helpful in my future transportation needs.
By Jayne L.
Response from MobileHelp· Sep 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Your staff are helpful and friendly which makes me feel comfortable to call you.
By Mary Lou W.
Response from MobileHelp· Sep 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Replace old equipment.
By Ralph and Berta K.
Response from MobileHelp· Sep 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Exceptional customer service on the phone. Patient, professional and kind. Always there.
By Karen A.
Response from MobileHelp· Sep 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Prompt response with equipment or technical issues. Easy accessibility by phone & Genuine care for Their customers satisfaction.
By Josee K.
Response from MobileHelp· Sep 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
