helpful
helpful, efficient, knowledgeable about the product
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
helpful, efficient, knowledgeable about the product
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Easy to order and the personnel are very helpful.
By Grayse G.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I’m a new customer and so I had got a micro for my wife and so she accidentally dropped it on the bed and it went off due to having fall detection but they did everything right they were quick in responding and asking my wife if she needed any help within a few seconds so thankfully a false alarm but so far I am very pleased.
By Jody C.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Samantha, she was absolutely wonderful!!!
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The careful explanation and guidance provided by the Rep, Scott.
By Al S.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Kevin explained everything and made everything easy to understand.
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
He answered all my questions and was very knowledgeable.
By cusDolores M.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stacie was courteous/very knowledgeable/ professional. I felt comfortable talking about dad's situation with her. She made the process 100% stress free. She was the only reason I chose MobileHelp over one of the competitors. Class Act!
By James N.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.