Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Edward was great to work with. We look forward to helping our Mom as she navigates her elderly years.
By customer
Response from MobileHelp· Sep 26, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Nathan and Stuart were so easy to deal with . They were helpful and very informative . I would also like to acknowledge how polite and professional they were . I look forward to receiving my new unit . Thank you !
By Stephanie
Response from MobileHelp· Sep 26, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I will feel better about going to work or to the store. Knowing that she will be safe and able to get help if needed. They will call me to let me know.
By Joseph D.
Response from MobileHelp· Sep 26, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
great service from knowledgeable sales rep
By Dan S.
Response from MobileHelp· Sep 26, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very thorough and understandable
By Carolyn B.
Response from MobileHelp· Sep 26, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
The person that helped me was so kind and answered all of my questions without being pushy.
By customer
Response from MobileHelp· Sep 26, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
Great customer service! Very helpful with selecting a plan.
By Gaye R.
Response from MobileHelp· Sep 25, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Salesman was very helpful. Unit received promptly. Has not been set up yet. I am sick With COVID.
By Sharon L.
Response from MobileHelp· Sep 25, 2023
We appreciate your comments we wish you a speedy recovery! Thank you for joining our MobileHelp family. If you ever have any questions or concerns please reach out.
