Very easy to talk to.
Very easy to talk to.
By customer
Response from MobileHelp· Sep 29, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very easy to talk to.
By customer
Response from MobileHelp· Sep 29, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
I just had the greatest experience with Michael helping me over the phoje to set up a new system. He helped me pick out a system for my dad. There was several options of things I hadn't even thought about. The peace of mind this adds to my life as my dad comes home from his hospital stay is awesome.
By customer
Response from MobileHelp· Sep 29, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
We just got the MobileHelp classic for my mom. So far so good. The price is hard to beat. We will see how well it does over time. Customer support has been good, and the devices seem to work well. I will update this after we have had it for a while.
By John
Response from MobileHelp· Sep 29, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Sales person was friendly
By Julia
Response from MobileHelp· Sep 29, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Matthew was very professional and answered all my questions efficiently.
By Charles S.
Response from MobileHelp· Sep 29, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The gentleman that helped me set this up was very informative and helpful
By customer
Response from MobileHelp· Sep 29, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
promptness of your response time
By Jones
Response from MobileHelp· Sep 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I liked it because they are not pushy with sales. Listen to what you want and don't force you to get a more expensive option. The service was friendly and fast.
By customer
Response from MobileHelp· Sep 29, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!