The person I talked to was so nice!
The person I talked to was so nice!
By Elizabeth G.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The person I talked to was so nice!
By Elizabeth G.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Your representative was very knowledgeable, courteous, and patient.
By Sharon H.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Fast, easy service when i called Edward. Terms, overview of packages and features explained quickly and professionally.
By Ray E.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Easy to do. Able to do over the phone. Mark was a great help
By Edwina H.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Good information about the best equipment to get because I have a pacemaker.
By customerDaryl G.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Nathan was personable and efficient.
By Debbie
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Patrick was excellent as a salesman. He was not pushy. I just called him to help me set up my system. Greeted me on the phone with a pleasant statement. He walked me through setting it up. I have not used it yet. I notice the pendant is a little heavier than I thought. The band is light and fits perfectly around my medium sized wrist. I ordered the pendant that doesn’t require a base. I needed a device my husband can talk into if he is not near a base. This was the only system that had that feature. An important feature if you can’t always use your good hand to press a button. If you are a client with use of only one hand, think what would happen if you fell on your good hand. I believe the pendant is heavier because the speaker is inside.
By ellen F.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Caden was very friendly and helpful.
By Cindy M.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.