Bill was so helpful and explained…
Bill was so helpful and explained everything in detail so we could understand
By Shirley B.
Response from MobileHelp· Oct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Bill was so helpful and explained everything in detail so we could understand
By Shirley B.
Response from MobileHelp· Oct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Thank you for this extraordinary opportunity. I have only just received the Help Button. It is, compared to another product that eventually failed, AMAZING. Every aspect is so well thought out and presented in a very reasonable and helpful manner. I am an 86 year old female. The comfort of this very well designed help-button is amazing. It is like having a "house helper" with me 24/7. The fact that I can "take it with me" is most helpful. Thank you for such a well thought out aid to those of us who need an extra hand. Sincerely, Deedy Marble
By Deedy Marble C.
Response from MobileHelp· Oct 11, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Samantha knew the product had the right questions to ask so i could order the right product. also had payment options which was great.
By George S N.
Response from MobileHelp· Oct 9, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
He was very clear and concise. Answered all of our questions.
By Sue
Response from MobileHelp· Oct 9, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Dealing with Samantha was very helpful and informative we purchased the system for our 98 yr old grandmother. I would highly recommend her and Mobilehelp if you have a family member in need.
By customer
Response from MobileHelp· Oct 9, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
efficient and courteous
By Cadol
Response from MobileHelp· Oct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The person I spoke to was great.He answered my questions before I asked them.
By Mary S.
Response from MobileHelp· Oct 9, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The rapid response I got when setting it up and testing it. Also the responder was very courteous to me. I was impressed.
By Diane Sutton K.
Response from MobileHelp· Oct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.