Great help
Very helpful
By Paul I.
Response from MobileHelp· Oct 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very helpful
By Paul I.
Response from MobileHelp· Oct 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Paula Briggs was knowledgeable and great to work with.
By customer
Response from MobileHelp· Oct 13, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Super kind lady
By Tammy F.
Response from MobileHelp· Oct 13, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Albert was very well spoken and patient with my questions.
By Carol A.
Response from MobileHelp· Oct 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Karla , She Was An Excellent Customer Service Agent.!!! Because She Explained Everything In Detail , What A Wonderful Agent For Mobile Help !!! I Really Appreciated The Sincere And Kind Voice To Me.!! I Want Thank Her For Supporting Me Threw Her Understanding Of The "Mobile Unit" And I Thank All Of The Customer Service Team And The Engineers Who Developed The "Mobile Device" I Would Shake His/her Hand.!! Once Again Thank You: Mr. Brumfield
By Mr.Brumfield
Response from MobileHelp· Oct 11, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Clair was great. No pressure, plenty of customer service and information.l
By customer
Response from MobileHelp· Oct 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Ferris walked me through the product description and help fill our needs. Thank you
By Janet
Response from MobileHelp· Oct 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Tom, the sales representative was very helpful, knowledgeable, and patient. He excels at customer service.
By Renee S.
Response from MobileHelp· Oct 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!