Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
When we called for information the person who helped us was able to explain everything and answer all our questions.
By Ken R.
Response from MobileHelp· Oct 13, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Working Noel was an excellent experience. He was patient and informative and did not Push to make a sale.
By James W T.
Response from MobileHelp· Oct 13, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I was able to understand and follow instructions.
By Sara M.
Response from MobileHelp· Oct 13, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Samantha was wonderful!!
By Jeff B.
Response from MobileHelp· Oct 13, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Haven't had the system long for my father, bit know it works and very happy with the response time. Wish I had done it sooner
By customer
Response from MobileHelp· Oct 13, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
The Patrick was very helpful and friendly
By Amy C.
Response from MobileHelp· Oct 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Took time and reviewed all the features of our remotes and tested all the features so we are assured of how to use them for my husband and me. Her name was TRUDY ANN
By Rich & Lorraine P.
Response from MobileHelp· Oct 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Clear concise information provided.
By customer
Response from MobileHelp· Oct 13, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
