Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
They were helpful in getting things ordered and set up
By customer
Response from MobileHelp· Oct 13, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very knowledgable. Sounds like what I am looking for size wise.
By Lana C.
Response from MobileHelp· Oct 13, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Nathan ended up helping me and he was very helpful and nice!
By Tc
Response from MobileHelp· Oct 13, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Representative Mathew was knowledgable, polite, spoke clearly and was very patient. He outlined the options and took time to fully explain each. A pleasure to do business with.
By customer
Response from MobileHelp· Oct 13, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Customer service was great. Did not waste my time. Right to the point. Made my decision easy. Thank you Rich!!
By Ray
Response from MobileHelp· Oct 13, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Very quick on response to my inquiry
By Betty J D.
Response from MobileHelp· Oct 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
It was easy to set up and easy for my dad to use.
By Jason H.
Response from MobileHelp· Oct 13, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The customer representative was great to work with. We settled on a plan that worked for us and wasn't too expensive. My mother will try out the service for this quarter and we will decide if we want to continue. Thank you for your help with this.
By Gray
Response from MobileHelp· Oct 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
