Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Great service & education on how to use theMobil Help products.
By Betsy D.
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Customer Rep Monica worked with me to get my Dad's new equipment re-delivered by FedEx after missing the 1st delivery attempt. Thank you!!
By Angeleen H.
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Albert was very helpful
By Linda Durigg P.
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very nice, informative person
By customerJudy
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Patrick was very helpful explaining your device and services. He was also very patient with me while I was getting this ordered for my mother with payment and address, etc. Thankful!
By Shelia C.
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Samuel was very kind and walked us through the pricing and features
By T & D.
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Francine was friendly helpful and kind Great experience!!
By Dee
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The response I receive when something happens is excellent. I feel safe. I don’t worry that if I fall down or need help I won’t be waiting for someone to show up. I know that jelp is on the way and therefore I don’t worry.
By Sharon R H.
Response from MobileHelp· Oct 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
