No surprises
Easy learning curve. Excellent agent. Easy installation.
By Ronnie W.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Easy learning curve. Excellent agent. Easy installation.
By Ronnie W.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Matthew was very professional and knowledgeable about the device we were looking for our Mom who recently fell and broke her hip. Looking forward to having peace of mind in the future with your services.
By Mike E.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great to explain the process with us and made us feel comfortable. Didn’t rush us with anything.
By Norma Doris S.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Kevin was very knowledgeable, helpful, professional and answered all questions promptly.
By Ken
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
This company is amazing from start to finish! Genuinely one of a kind. I called after doing research on many others and this company is hands down the best. I just ordered my father that is 82years old that fell yesterday and I’m his daughter 5 hours away…… the first thing, the gentleman asked me was my dad OK. Genuinely asked. He ran through everything that I had questions to. He ran everything over that I did not even have questions for. I Feel confident, my dad is confident our other family members our confident that these people were the right choice. God forbid that my dad ever hast to use the service but it he has to I feel confident that we made the right choice. Thank you everybody thank you God bless
By Tammy B.
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Thorough and understandable explanation of the device and options was provided. Phone call was prompt and polite.
By Linda
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The gentlemen was so kind!!!
By customer
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Scott was very help and made the process so easy. He explained everything well and made sure I understood everything.
By Daniel
Response from MobileHelp· Aug 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.