Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Matthew Perry was exceptional! I greatly appreciate all he did and answered!
By Kelliann H.
Response from MobileHelp· Oct 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very professional and helpful. Great to to work with.
By M Hill C.
Response from MobileHelp· Oct 20, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Clare was polite, answered all my questions and was not pushy.
By customer
Response from MobileHelp· Oct 20, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The sales person was very knowledgeable, helpful and kind and answered all of my questions. My equipment arrived in a timely manner and the instructions were easy to understand. Connecting to the network was not difficult.
By Sharon
Response from MobileHelp· Oct 20, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very easy to place my order
By Susan
Response from MobileHelp· Oct 20, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Stuart called shortly after my initial inquiry and quickly, and efficiently, handled both my questions and order. Great job!
By Rockin
Response from MobileHelp· Oct 20, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Have not needed the service yet, but mailing and setup went well.
By Carol B.
Response from MobileHelp· Oct 20, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Ordered this system for my 80 year old husband and it gives me peace of mind knowing he will be taken care of when I am not present.
By Sharon
Response from MobileHelp· Oct 20, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
