Extremely helpful
Extremely helpful, courteous & friendly
By Glenn Y.
Response from MobileHelp· Oct 25, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Extremely helpful, courteous & friendly
By Glenn Y.
Response from MobileHelp· Oct 25, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
The rep Angel went thru in detail info as to how the product was used and explained how to use it all in layman’s terms very concise!
By Michelle S.
Response from MobileHelp· Oct 25, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very Nice Gentlemen Gabriel knew everything about the product.
By Loriheffington
Response from MobileHelp· Oct 25, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Friendly and helpful customer service
By Jennifer M.
Response from MobileHelp· Oct 25, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very helpful
By Sharon S.
Response from MobileHelp· Oct 25, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Easy to understand options
By Judith M.
Response from MobileHelp· Oct 25, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Just placed order representative was helpful and took good care of me
By Linda
Response from MobileHelp· Oct 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
My customer service hero was Summer. She answered all questions clearly and helped me understand each feature of the Mobile Help system I purchased.
By Miss E.
Response from MobileHelp· Oct 25, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.