Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Did not understand the review but love the product and all my questions were answered
By customer
Response from MobileHelp· Oct 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
A kind person.
By kathy
Response from MobileHelp· Oct 29, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Great customer service and was helpful with the entire process and answered every single question I had. Thank you so much.
By Jennifer
Response from MobileHelp· Oct 28, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Rapid response to my request for service Agent was fantastic in answering my questions and making me feel secure with my decision to move forward
By customer
Response from MobileHelp· Oct 28, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
i received a call immediately gave me options and different prices which I felt were very affordable.
By Angela C.
Response from MobileHelp· Oct 28, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Well I haven't received your product yet so on that I can't respond. However your sales person Donna from Flordia was very patient, answered all of my questions and was very knowledgeable regarding your product. I am very excited to receive my device. I will write another review after I receive it and actually use it. I really hope it lives up to all that Donna explained to me.
By JoAnn S.
Response from MobileHelp· Oct 27, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
prompt response, knowledgeable staff. pleasant experience
By Stephen R S.
Response from MobileHelp· Oct 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Person was knowledgeable, answered all my questions, but most of all he was not pushy.
By customer
Response from MobileHelp· Oct 27, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
