Helpful people
Helpful people
By customer
Response from MobileHelp· Nov 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Helpful people
By customer
Response from MobileHelp· Nov 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Telephone experience was polite and repectful. operators were knowledgeable
By Elizabeth
Response from MobileHelp· Nov 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Summer was very helpful and did not try to pressure us into a sale.
By customer
Response from MobileHelp· Nov 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Personnel were able to explain all aspects of us
By John S.
Response from MobileHelp· Nov 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
The easy instructions were excellant. The call for support was quickly answered and the technician was very clear, knowledgeable, and easy to understand. I feel fully capable of implementing this system with my neighbor if she is willing.
By Allen T.
Response from MobileHelp· Nov 11, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The representative that helped me was great. She was patient and their was no pressure at all.
By William S.
Response from MobileHelp· Nov 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
You are all very courteous and take the time to explain everything to me. You assure me that you will be there if I need answers. My only issue seems to be that I have a green flashing light off and on throughout the day and I was thinking that indicated there was no reception from the cell tower? dated November 10th Janet C. Rabuck
By Janet C. R.
Response from MobileHelp· Nov 11, 2023
Hi Janet, Thank you for your review. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us! Our Technical Support team will be trying to contact you for assistance with the equipment. You can also reach us directly at 877-827-6207. We look forward to speaking with you soon.
Very nice man who I spoke with. He was easy to talk too and very informative. Thanks.
By Steve
Response from MobileHelp· Nov 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.