Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Signing up was very easy and everything was explained to me well
By customer
Response from MobileHelp· Nov 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent follow-up and attention to detail. Stewart was excellent in explaining everything and expressed genuine concern.
By Lisa
Response from MobileHelp· Nov 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Awesome, friendly guy!!!
By customer
Response from MobileHelp· Nov 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Noel was great, answered all my questions, gave me answers to questions I did not even know I had. described the equipment and services perfectly. I'm quite happy with the subscription option I selected and look forward to getting the equipment set up.
By customer
Response from MobileHelp· Nov 15, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
I found the fall detection feature to be more sensitive that other companies I have tried, which is a very good thing. Also quick responses.
By Gloria C.
Response from MobileHelp· Nov 15, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Quick answer by tech
By Jeff L.
Response from MobileHelp· Nov 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Polite,focused, knowledgeable and very pleasant.
By William H W.
Response from MobileHelp· Nov 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Customer sales rep was very knowledgeable, easily understood, didn't have to wait for someone to take my call.
By customer
Response from MobileHelp· Nov 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
