Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Matthew Perry provided excellent information and content. Communicated very effectively. Made the process really easy. Great Job !
By Tyrone C J.
Response from MobileHelp· Nov 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
The person I spoke with was very courteous,knowledgeable and helpful in every way.
By Robert H.
Response from MobileHelp· Nov 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Summer was kind and knowledgeable about the device.
By Tori
Response from MobileHelp· Nov 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Everything
By customer
Response from MobileHelp· Nov 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Customer service did not use high pressure sales tactics to make the sale. He listened to my needs and made recommendations.
By KS
Response from MobileHelp· Nov 15, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The service very great and very helpful and I appreciate it very much time Dwayne picture
By customer
Response from MobileHelp· Nov 15, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
So far, so good. The customer representative who worked with me was professional and helpful.
By customer
Response from MobileHelp· Nov 15, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very helpful with setup of my unit and took his time answering my questions about how it worked, explained each step and what to do if I needed help in the future.
By Shirley
Response from MobileHelp· Nov 15, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
