Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Paula Briggs assisted me in getting the right package for my mom, she went through the pros and cons of each and also listened to me when I talked about my budget. Shes a true asset to the company.
By customer
Response from MobileHelp· Nov 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
I called and spoke to a gentleman that took the time to go over the different plans and then let me make the choice I wanted. I appreciated that.
By Alice M.
Response from MobileHelp· Nov 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Helpful, and knowledgeable. Answered all questions
By customer
Response from MobileHelp· Nov 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mark was very helpful with the order.
By JON E.
Response from MobileHelp· Nov 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Angel was very professional and compassionate while explaining all the details of the system and fortunately they had a promotion which really helped!
By customer
Response from MobileHelp· Nov 22, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Tony was our customer representative. He was very helpful and knowledgeable about the systems. He was able to set me up with a system that works best for my parents.
By customer
Response from MobileHelp· Nov 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
The person I spoke with on the phone was very helpful, and made it easy to get things started
By customer
Response from MobileHelp· Nov 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very good people to talk to.
By Scott
Response from MobileHelp· Nov 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
