Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The representative, Angel, was extremely polite and clearly explained everything. He instilled confidence in the company and the product and I now look forward to a long relationship.
By N. W.
Response from MobileHelp· Nov 24, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Your representative was very helpful, cordial, pleasant, and easy to work with
By Pauline
Response from MobileHelp· Nov 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Giving 5stars. They explained everything to me so I could understand it and explained it to my client so he could understand it
By Robin H.
Response from MobileHelp· Nov 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer salesman. He was very informative, courteous, friendly, and cared with what he was doing.
By Pam H.
Response from MobileHelp· Nov 24, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
My sales rep Matthew was very helpful
By Carol K.
Response from MobileHelp· Nov 24, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
My mom and I were looking for an affordable and basic no frills plan . When we called Medical Alert we spoke with Randall who offered us just what we were looking for . We are happy to recommend them . Thank you so much
By B L.
Response from MobileHelp· Nov 24, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Aaron did an excellent job as a representative explaining all the options. He went beyond the call to provide outstanding service.
By customer
Response from MobileHelp· Nov 24, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I ordered exactly what I needed and the price fit my budget perfectly. Thank you Cath Hatch
By Catherine H.
Response from MobileHelp· Nov 24, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
