Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Everyone answered my questions and resolved my issues.
By Patricia F.
Response from MobileHelp· Sep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
He listened, took his time and was thorough, efficient and personable.
By James D P.
Response from MobileHelp· Sep 4, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Fast customer service
By customer
Response from MobileHelp· Sep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
My interview was taken by Paula. I had questions when I called. Paula answered my questions as well as completely explained the Mobile Help plans. I felt good about the choice I made, and did make a purchase.
By Cathy
Response from MobileHelp· Sep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Just signed up for this and it was a pleasure to do business with Matthew. He did a great job answering all my questions and no pressure was involved. Great work Matthew. Now I'll see how the system works when I receive it in a few days.
By Larry P.
Response from MobileHelp· Sep 4, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Good service and sales information.
By Edward
Response from MobileHelp· Sep 4, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Samuel was very professional and curtious. He helped me get just what my elderly mother needs to stay safe in her own home
By customer
Response from MobileHelp· Sep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Marquez (please forgive me if I misspelled the name) is an excellent customer service rep. He was not only professional, but he displayed much compassion regarding my loved one. I recommend Mobile Help!
By TeeTee
Response from MobileHelp· Sep 4, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
