Great initial contact
Great initial contact. Contact was knowledgeable and explained product and costs well.
By Pam M.
Response from MobileHelp· Dec 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Great initial contact. Contact was knowledgeable and explained product and costs well.
By Pam M.
Response from MobileHelp· Dec 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Paula was very thorough, took time to answer my questions & was very helpful.
By care giver / C.
Response from MobileHelp· Dec 6, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
My experience was great. JB explained everything to me.
By customerRuth
Response from MobileHelp· Dec 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Good customer service and fair prices.
By customer
Response from MobileHelp· Dec 6, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mark was very helpful!
By customer
Response from MobileHelp· Dec 6, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Mathew was superb - friendly, knowledgeable, effecient.
By Douglas
Response from MobileHelp· Dec 6, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
I was promised a next day delivery but now FedEx says it us scheduled for a Thursday delivery. That is 4 day delivery. I hope you respond better if I fall or need help.
By Steve
Response from MobileHelp· Dec 6, 2023
Thank you for your review! We apologize for any confusion regarding the expected delivery date. Our records indicate that your order was shipped on the next business day with expedited shipping, and we are happy to see the tracking information updated with confirmation of today's scheduled delivery. We value you as part of our family. If you ever have any questions or concerns please do not hesitate to contact us at 877-827-6207
Very helpful and friendly to discuss this with. Also answered all my questions and made my decision easier. Thank you
By customerNancy A.
Response from MobileHelp· Dec 6, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!