Prompt and very professional
Prompt and very professional
By Winda A.
Response from MobileHelp· Dec 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Prompt and very professional
By Winda A.
Response from MobileHelp· Dec 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The representative that worked with me was a true professional, furthermore not once I felt pressured in anyway. All details were explained thoroughly and easy to understand, therefore this was a no brainer. Cost is reasonable, no hidden fees, and no contracts. Thank you.
By customer
Response from MobileHelp· Dec 11, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Donna is an excellent representative and very thorough.
By LaDonna Northern M.
Response from MobileHelp· Dec 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Knowledge and experience is outstanding. Will feel very safe with this device
By Barbara T.
Response from MobileHelp· Dec 10, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Thank you Paula! You made it easy to select the right plan and were very knowledgeable in the products you company provides. Your friendly patient personality made the process very simple. We will recommend others to your site.
By TC
Response from MobileHelp· Dec 10, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Donna was very helpful and patient and helped us choose which system to buy.
By SARAH H.
Response from MobileHelp· Dec 10, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
The agent was super proficient and well i formed.
By Denise
Response from MobileHelp· Dec 10, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Was patient and answered all the questions.
By customer
Response from MobileHelp· Dec 10, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.