An awesome service
Nathan Carter was exceptionally knowledgable and answered all my questions.
By Andrea L.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Nathan Carter was exceptionally knowledgable and answered all my questions.
By Andrea L.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Patrick was very helpful with all answers to questions I had. Simple process to sign up and get going right away.
By customer
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart Hersey was informative and professional. He did an awesome job!!
By Susan F.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I have no more worries should I fall again. I have lockbox set up and I love that GPS can locate me wherever I go, whether at home or throughout the US and Hawaii.
By Joan
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart, was the person that helped me when I called. He was very helpful in giving me all the information that I needed for making the right decision for what was best for me. His voice was pleasant, patient, friendly, which made it easier to listen and to ask questions. He was very helpful.
By customer
Response from MobileHelp· Dec 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Stuart helped me so much with equipment I need for my two parents. He explained everything and was so kind and understanding. I am hoping this will lessen my anxiety about my parents.
By S H.
Response from MobileHelp· Dec 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart was very informative and helpful.
By customer
Response from MobileHelp· Dec 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The customer service rep Angel Atallah, was professional, friendly, knowledgeable and it made me feel confident in choosing your product.
By Corinne D.
Response from MobileHelp· Dec 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.