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Claire was very knowledgeable and explained everything we needed.
By D K .. C.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Claire was very knowledgeable and explained everything we needed.
By D K .. C.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Nathan Carter and Stuart Hershey were incredibly kind and courteous to our situation. Fantastic service
By Summer G.
Response from MobileHelp· Dec 13, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Helpful agent
By customerwilliam M.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
All questions answered; system meets all my requirements. Good price
By Richard E. H.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
very helpful in explaining what the system offers and the pricing. answered all my questions, was very polite and professional. Will definitely recommend to anyone who needs this service.
By Lori
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I made an online inquiry on behalf of my siblings for our mom. The initial email was sent promptly outlining the system we had discussed with Paula. After careful deliberation (and additional info regarding another MH product) we decided to buy. Paula was extraordinary on the phone, polite, concise and professional!
By Ohio N.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ease of use. Great phone support.
By customer
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
the tech, samantha was so helpful and informative, and easy to ask questions and made me feel i was doing the right thing.
By Brenda
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.