Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very nice, knowledgeable lady, Dina, that answered all my questions and patiently listened to my concerns. Explained all the options etc. Appreciated her.
By Carolyn from C.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Placed order with Stuart. He was friendly and carefully went over everything. Was very happy with his service.
By Kathy C.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart was very helpful. Gave me a lot info on the equipment and answered all my questions. Thanks, Stuart!
By Hershel G.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Dealt with two reps, one in chat room, other when ordering by phone. Both were professional, knowledgeable and answered all questions. So far all seems good.
By Diane M.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
When I called Mobile Help, I immediately felt a sense of relief. Stuart talked me through the process and was very thorough. I now will be able to sleep at night knowing mom is not really alone. Thank you very much
By Dawn K.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Richard was helpful and patient.
By customer R. H. M.
Response from MobileHelp· Dec 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
professional and efficient company representative Donna
By customer
Response from MobileHelp· Dec 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Albert was kind, patient & knowledgeable. He was very pleasant to work with. Everything was explained in detail.
By Susan L.
Response from MobileHelp· Dec 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
