So far it’s been good
So far it’s been good
By Sharon H.
Response from MobileHelp· Dec 18, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
So far it’s been good
By Sharon H.
Response from MobileHelp· Dec 18, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
quick and easy very friendly
By Lisa P.
Response from MobileHelp· Dec 18, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Stuart Hershey was very informative and helpful in decision on this product for my mother who has been having issues with falls in recent past. This product should be a small piece of mind for her safety.
By customer
Response from MobileHelp· Dec 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Stuart Hershey was extremely helpful in explaining various services and options.
By customer
Response from MobileHelp· Dec 17, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Representative (Matthew) communicated all information in a pleasant and professional manner. I understood everything about my purchase and my questions were answered individually. Previous contacts this week with other companies' representatives included poor communication and I was barely able to understand
By customer
Response from MobileHelp· Dec 17, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Lisa was phenomenal in explaining all the perks. I told her exactly what I wanted & she never tried to push me into getting more than what I needed.
By Della S.
Response from MobileHelp· Dec 17, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
The Service representative , Matthew was courteous and completely straight about the products pro's and con's. Appreciated!
By Aaron W.
Response from MobileHelp· Dec 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service when I called. Very informative and friendly.
By TIMOTHY K.
Response from MobileHelp· Dec 17, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.