Very helpful and nice
Very helpful and nice
By Sylvia J C.
Response from MobileHelp· Dec 21, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very helpful and nice
By Sylvia J C.
Response from MobileHelp· Dec 21, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
One of the best things I can say about our experience obtaining a Mobile Help System is our sales representative, Ferris. We've been working with him since November when we decided to start looking for a System for Mom and Dad. Knowing we would have 24/7 care for dad as he went through hospice, we postponed for over a month. The Mobile Help team was great at checking in, but when it came time to purchase, we requested to continue working with Ferris. They were great when it came to redirecting us. He was truly a gem to work with. We are looking forward to setting Mom up with the System.
By Charlene
Response from MobileHelp· Dec 21, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The company answered all questions and was prompted with delivery of the equipment.
By customer
Response from MobileHelp· Dec 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Our Mobile Help representative, Samantha was outstanding! We were very much at ease working with her.
By Daniel W.
Response from MobileHelp· Dec 21, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very professional and friendly. Not pushy.
By Samantha C.
Response from MobileHelp· Dec 21, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
When I had questions, I called and was able to get help with my problem.
By Jimmie L.
Response from MobileHelp· Dec 21, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
helpful service team
By Chris F R.
Response from MobileHelp· Dec 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Tony is GREAT!
By customer
Response from MobileHelp· Dec 23, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.