Courteous and efficient
Courteous and efficient
By customer
Response from MobileHelp· Oct 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Courteous and efficient
By customer
Response from MobileHelp· Oct 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
I am a new customer; I have just the basic package. Why I decided to go with them was a very competitive price and their customers give them high reviews. I feel I am currently in good health although I am in my upper 60s. It is very comforting to know it is there should I need it
By Germanmick
Response from MobileHelp· Oct 6, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Matthew was very patient and explained each option available and answered all my questions. He was not pushy or asking for a commitment with my first call.
By customer
Response from MobileHelp· Oct 6, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Tom was very pleasant, knowledgeable and efficient. He makes you look good right out if the gate
By Top levrl customer S.
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Everyone has been very helpful no matter how many times I had to call back after I received the package.
By BrendaW
Response from MobileHelp· Oct 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Matthew in customer service was a great help in answering all my questions and was very good at asking questions to make sure we were going the correct direction for what mobile help devise would work best. Also very patient in letting us decide the best route to go for my mom and making sure we had all the options as well
By Tina
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Great sales person.
By customer
Response from MobileHelp· Oct 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Customer Service was excellent. Happy to be a customer!
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.