Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The explanation of services was clear and no push to purchase products that were not needed.
By Melissa
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Ordering product was very easy and explanation of services and prices very clear and simple. Looking forward to trying out the micro when we receive it.
By DAYNE
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Customer service (Samantha) was top notch. She was friendly, knowledgeable, and answered all of my questions.
By Sue
Response from MobileHelp· Jan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very clear and easy!
By Amy S.
Response from MobileHelp· Jan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Customer service was very helpful
By customer
Response from MobileHelp· Jan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Samantha was very pleasant and offered me great savings. It was a pleasure speaking with her.
By CHARLENE C.
Response from MobileHelp· Jan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Tom helped me get the micro system for my mother-in-law. He explained everything to me in laymen’s terms. Very cordial and pleasant to do business with. Tom is an asset to the company. The product itself is a good buy. Very reliable in my books. Thanks again. Larry Wachel
By LW
Response from MobileHelp· Jan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Personable and informative. Answered every question
By john T.
Response from MobileHelp· Jan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
