Matthew was careful to be understood
Matthew was careful to be understood. Product sells itself.
By customer
Response from MobileHelp· Jan 5, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Matthew was careful to be understood. Product sells itself.
By customer
Response from MobileHelp· Jan 5, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Both Sales and Technical support were great. They were very customer friendly, knowledgeable and efficient in processing my requests. They answered all my questions and provided me with the right information to make an informed decision. Very Happy!
By Mark C.
Response from MobileHelp· Jan 5, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
They explain thing very well and we’re very nice
By customer
Response from MobileHelp· Jan 3, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Your sales Representative was very courteous and knowledgeable. He thoroughly explained my different options according to my needs and income.
By Marilyn S.
Response from MobileHelp· Jan 3, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
We were extremely pleased with the representative, Randal, he was courteous, informed, patient and answered all of our questions. We feel confident that we made a good decision. Thank you, Glenn and Joy Deck
By Glenn and Joy D.
Response from MobileHelp· Jan 3, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mark the Customer Service Rep answered all my questions and concerns and got me the product that I needed. Thanks Again
By Mike W. in K.
Response from MobileHelp· Jan 3, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
This was a painless experience and Albert explained everything well. He waited for my bank to release my funds because of a fraud alert Thank you and I hope this works for my Mother so she feels more secure and safe in her home
By Barbara
Response from MobileHelp· Jan 3, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
JB is a very well spoken gentleman. He gave me all the necessary details and answered all my questions.He treated me with respect and demonstrated a good deal of patience. The company is fortunate to have him.
By mshreefer
Response from MobileHelp· Jan 3, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.