Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
had just ordered, but had a very nice and knowledgeable sale person Nathan
By Vicky J.
Response from MobileHelp· Jan 10, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Representative patient and thorough.
By customer
Response from MobileHelp· Jan 10, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very nice and knowledgeable. Try to help me. Explained all my options.
By customer
Response from MobileHelp· Jan 10, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Samuel spent time and patience with me
By Huckestein B.
Response from MobileHelp· Jan 10, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I wrote my excellent review of Stuart, but must have sent it wrong. He is clear, detailed, practical in filling my needs, and personable.He brought the product to my home!
By NANCY D.
Response from MobileHelp· Jan 10, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very professional and courteous. Overall the best option for my mom.
By customer
Response from MobileHelp· Jan 10, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Speaking to Matthew today was a joy, he was so helpful, kind, and caring. My mother used this system years ago after breaking her ankle and we need it again now that she is having trouble with her balance. So glad this company is still around it helps bring comfort to her family knowing she will have help when needed.
By Catherine C.
Response from MobileHelp· Jan 10, 2024
Thank you for your comment. We are so glad we were able to be there for your mother in her time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Customer Service Representative Randall was friendly and helpful
By Judy L.
Response from MobileHelp· Jan 10, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
