Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The representative was very helpful and answered all my questions. Thank you, Paula.
By Debra
Response from MobileHelp· Sep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Samantha fully explained the system and worked with me to get a package affordable for me.
By Linda R.
Response from MobileHelp· Sep 4, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Samantha was very helpful, courteous, and professional. So grateful for her help!
By Sheril B.
Response from MobileHelp· Sep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Mobile help sales and service representative was very knowledgeable, honest, and answered my questions with no sales pressure. He gave me my space and time to make an informed decision.
By Dhiren and Urmila S.
Response from MobileHelp· Sep 4, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Nathan was very helpful, he answered all my questions and was very professional. I liked the fact he didn't use a script. He spoke to me as a person not a robot with a script that was pre-written.
By Donna H.
Response from MobileHelp· Sep 4, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart was very friendly and helpful as well as patient!! Thank you so much!
By Elizabeth H.
Response from MobileHelp· Sep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent service
By Linda Z.
Response from MobileHelp· Sep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Matthew was knowledgeable of the system and helpful.
By customer
Response from MobileHelp· Sep 4, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
