Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The staff has been very professional and I feel much safer knowing I have help if needed.
By Helen O.
Response from MobileHelp· Jan 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Great explained everything
By customer
Response from MobileHelp· Jan 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
oh my goodness!!! I could actually talk to a real person, not push 1 for this 2 for this 3 for this, and I could understand his English perfect!!!! I am so glad I was recommended this product. Nathan explained everything to me, was precise, heard me, not what he wanted to hear, was patient. Have not received the device yet, but, I had a business before and I was always told, you represent your business. So, if the business is like Nathan, it will be a great thing to have. Thank you...
By Teresa
Response from MobileHelp· Jan 13, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The fact that was an easy setup. My family & I now have peace of mind. Thank you.
By customer
Response from MobileHelp· Jan 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Just in case
By James V.
Response from MobileHelp· Jan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The friendliness and help from Nathan. He made sure I understood everything and answered my questions.
By Donna
Response from MobileHelp· Jan 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The experience has been great. Very helpful and reassuring to my mother-in-law. Helping all of us feel safer with her living within independence.
By customer
Response from MobileHelp· Jan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Talking with Donna. Very knowledgeable.
By Susan R.
Response from MobileHelp· Jan 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
