Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Angel was patient and understood our needs. Seems like good product and service. Just beginning our journey.
By Ann
Response from MobileHelp· Jan 17, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Tony was a great help in answering all the questions that we threw at him along with providing us with valuable information. We feel better now that we know my MIL will be in good hands when she's alone.
By Linda P.
Response from MobileHelp· Jan 17, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Process is easy
By Tammy
Response from MobileHelp· Jan 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Very helpful and knowledgeable
By Lester C.
Response from MobileHelp· Jan 17, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great customer service
By Pamela Green N.
Response from MobileHelp· Jan 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Caller was courteous.
By Gary
Response from MobileHelp· Jan 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Randell was the one that convinced me to start up with you. He explained everything so clearly.
By Jean C.
Response from MobileHelp· Jan 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Clara helped me determine what choice would be best for my sisters situation. I thought I went back in a Time Machine to when customer service was actually a thing. The valuable human interaction experience was wonderful and could NEVER be duplicated by ( COLD press this button technology) I haven’t had a customer service experience like this since the 80’s. Please hire more workers like Clara and continue USA based customer service by real people like Clara. AMAZING 🤩
By Dennis L.
Response from MobileHelp· Jan 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
