Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Deena, you're great at your job! Thanks for looking out for my Mom by helping her get exactly what she needs to help her.
By customer
Response from MobileHelp· Jan 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Phone conversation was top notch. I am just starting but I was impressed. Being the maker of others I was considering made up my mind. Thank you
By Nancy Rasmussen C.
Response from MobileHelp· Jan 17, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The price was better then I thought it would be. Recently finding myself alone I thought I would have to get something in case of a fall or needing help. This product sounds just what I need.
By customer
Response from MobileHelp· Jan 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
very communicative and patient. Answered every question we had and simply made us feel really taken care of
By Julie J.
Response from MobileHelp· Jan 17, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Stewart was very helpful. Explained everything, answered my questions. Was polite and courteous.
By Carol P.
Response from MobileHelp· Jan 17, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very courteous service provider.
By Kelly S.
Response from MobileHelp· Jan 17, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
did a very good job explaning everything and providing better information than on chat.
By John H.
Response from MobileHelp· Jan 17, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Except for one really bad connection requiring another call and one rep. being hard to understand, everyone has been great and very helpful in getting us set up...
By DALE D.
Response from MobileHelp· Jan 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
