Informative
Informative, helpful, caring
By customer
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Informative, helpful, caring
By customer
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
WITH ONLY IN USE FOR 8 DAYS ALL IS GOOD AND IT WORKS GOOD AFTER TESTING.
By PRESTON
Response from MobileHelp· Sep 14, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Patient, thorough and solution oriented. Annunciated words make customer service representatives easy to understand
By customer
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Caden was very helpful and understanding about my concerns and needs in choosing an appropriate device in case of a fall or other emergency. The package arrived overnight and was simple to get started. All I needed to do was to complete the full charge and I was good to go. So far so good! Hopefully I will not need to use it for an emergency, but it is comforting to know that I have the ability to get help if needed.
By KERK
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I had a positive experience with Samantha. She provided detailed explanations for each product and was very patient, allowing me ample time to consider which life alert system would be the best fit for my dad.
By customer
Response from MobileHelp· Sep 14, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
My sales person Stewart was very convincing and friendly, he knew the service he was selling well, and was able to present the information in a clear and easy to understand manner.In our 3way conversation, he helped me to feel comfortable as well as my family member who was also on the line.I am looking frward to having the security of you service, thank you, Sincerely, Doris J,Cole
By customer
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Great customer service. Clear description of service. Reasonable price. Simple to use.
By Megan
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Kevin was so cordial, knowledgeable and professional. Enjoyed working with him.
By Melody M.
Response from MobileHelp· Sep 14, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!