Nathen Carter was awesome to work with
Nathen Carter was awesome to work with
By Luis M.
Response from MobileHelp· Jan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Nathen Carter was awesome to work with
By Luis M.
Response from MobileHelp· Jan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Stuart was very knowledgeable also very compassionate and understanding
By customer
Response from MobileHelp· Jan 22, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The process of signing up for Mobile Help was easy to do. The representative was very informative and had all the answers to my questions. He was very concise and friendly.
By Reba L.
Response from MobileHelp· Jan 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
i have only been a user for a few days,but i accidently . the button twice ans was immediatly called i pressed the button within 5 seconds and was canceled. the response was super quick and which indicates the a real call for help will be great.
By ab
Response from MobileHelp· Jan 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer support, easy to order, no hassle, best deal
By Heather D.
Response from MobileHelp· Jan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Tom, was very helpful in explaining all of the details of the product line and how the service works. This detail allowed me to compare other options and learn about other customers perspective of MobileHelp. After I did my research I moved forward and order my Micro with Tom's help
By Mike, from M.
Response from MobileHelp· Jan 22, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
everything went smoothly. all questions answered.
By Mr. ".
Response from MobileHelp· Jan 22, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Agent Ferris was kind, easy to understand, answered all my questions and I think got me the best plan
By customer
Response from MobileHelp· Jan 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.