Met all my needs and explained options
Met all my needs and explained options
By Andrea C.
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Met all my needs and explained options
By Andrea C.
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
He answered all my questions and concerns
By BECKY M.
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
He did a great job and was very patient with us
By BethAnn S.
Response from MobileHelp· Sep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stacie was very nice and informative
By customer
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Great customer service.
By LORI P.
Response from MobileHelp· Sep 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stacie was very upbeat, honest and helpful answering all my concerns about the device, your company and your return policy. Stacie is the epitome of friendly customer service. She made me feel comfortable with my decision and purchase.
By Jim F.
Response from MobileHelp· Sep 14, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
very nice lady
By customer
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I called in twice: the first time speaking to Rick who was so kind and welcoming, provided really thoughtful and thorough information. After confirming with my family, I called back in to order and was connected with Bill. Equally as kind, professional and easy to work with. The whole process was quick, transparent and easy, and we are hoping to find the same when using the device!
By Kristina L.
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!