Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Francine was very thorough with us. Answered all our questions. A delight to work with, forthright on costs.
By James C.
Response from MobileHelp· Jan 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Matthew was very polite and informative
By customer Audrey C.
Response from MobileHelp· Jan 27, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The salesperson was helpful and explained all the details about the system. It was easy to set-up! My parents have been part of this company for a number of years. This additional system was purchased for my in-laws!
By Rick Z.
Response from MobileHelp· Jan 27, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Very knowledgeable sales rep
By Charles W.
Response from MobileHelp· Jan 24, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The guy was very nice and explained every detail and their products
By Irene K.
Response from MobileHelp· Jan 24, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
The service person was very helpful and knowledgeable about your products and services. He asked all of the right questions to understand our needs
By customer
Response from MobileHelp· Jan 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Matthew was thorough in explaining how Mobile Help worked. Kind and very professional in every way. He took the time to “walk me through the process”. Being a senior I greatly appreciated that.
By Kay
Response from MobileHelp· Jan 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Explained everything perfectly. No confusing activation.
By customer
Response from MobileHelp· Jan 24, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
