Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Shopping for device for 96 year old Mom. Noel was friendly, professional and very knowledgeable!
By Cheryl P.
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Price is reasonable and the customer service was excellent.
By Jeff
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Good explanation of device and the various programs.
By Christian
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Friendly and helpful. sales were not pushy, just gave me the information
By Sheron's S.
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Good buying experience. Paula was very helpful.
By Scott
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Thank you! Service was wonderful! Nathan Carter assisted me and he was amazing. He made the process simple and easy.
By customer
Response from MobileHelp· Jan 30, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
good info, well stated and clear
By customer
Response from MobileHelp· Jan 30, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Patrick Mcauley is who made my experience a pleasure. He was very helpful, knowledgeable, professional and pleasant.
By Maureen
Response from MobileHelp· Jan 30, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family
