Great sales person
Great sales person, Richard Oaks
By customerGloria M.
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Great sales person, Richard Oaks
By customerGloria M.
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
You were really concerned about my safety and helped me out. Thanks you Mobile Help.
By omer
Response from MobileHelp· Sep 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Samantha was a great help and answered all of my many many questions . I called and compared 3 different emergency elder companies and mobile help was the most simplistic and what seemed to me to be the most reliable. I feel like a I made the best decision for my mother in law.
By Denise S.
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Rep Soon was very informative and patient as I explained my situation. He was not pushy ! Spoke slowly and clearly. He is the right man for the job.
By Sue F.
Response from MobileHelp· Sep 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Brandy was very helpful and answered all my questions.
By Cindy K.
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
great representative
By ron from villages F.
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I worked with Rick on the new service for my mother-in-law. He answered all my questions and made the process extremely easy!!
By Jody
Response from MobileHelp· Sep 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The representative, Brandi, was knowledgeable and friendly. She answered all my questions and did not start a hard sales pitch when I said I would be researching other medical devices. I did research others and went back to Mobile Help.
By TRACY
Response from MobileHelp· Sep 14, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.