Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
They were quick and answering the call and notified me in a very timely matter.
By Sharon
Response from MobileHelp· Jan 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Works good when tested
By customer
Response from MobileHelp· Jan 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Angel was very helpful and answered my questions in a straightforward and honest manner. I spoke with a couple of other reps and they all seemed good. The product should be a good fit for my mother in law.
By Bill
Response from MobileHelp· Jan 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
it was a pleasure talking to Samantha. She explained things very well.
By Joan S.
Response from MobileHelp· Jan 31, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Great Customer Service by Michael. Thank you!
By Sally
Response from MobileHelp· Jan 31, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Answer all my questions
By customer Bobbie D.
Response from MobileHelp· Jan 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Albert was very helpful and patient with my Mom.
By customer
Response from MobileHelp· Jan 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Samantha at MobileHelp was wonderful, caring and very helpful in the entire process. She was also very patient with our questions. I would not hesitate to recommend her to any of my friends.
By Barbara
Response from MobileHelp· Jan 31, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
