Good communication
Claire was very knowledgeable and helpful
By customer
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Claire was very knowledgeable and helpful
By customer
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very helpful and informative. Promptly returned calls
By Nettie W.
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I was able to understand the possibilities and he explained the plans available. With his help I was able to choose the plan best for me at this time.
By Sharon V.
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The representative was very helpful and very patient
By customer
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Costumer service was friendly and happy to answer all of my questions.
By customer
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Salesman (Edward) answered all questions and was pleasant throughout the process. Wasn’t “pushy”.
By FlyOBXi
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very informative and helpful.
By customer
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Stuart and Paula where very helpful and informative.
By Mary D.
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.