Awesome
AJ is a great customer representative!
By GLENDA D.
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
AJ is a great customer representative!
By GLENDA D.
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Talking to a real person on the phone
By Robin R.
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Joseph was very knowledgeable about the service and was thorough in his explanations
By customer
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Gave me all the information I needed I will try the product for one month.
By Arlenecustomer
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Stuart provided a very good description of the systems available, their benefits and pricing. He answered all questions and addressed all concerns. I’m looking forward to the peace of mind this new device will provide my family.
By EMS
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Easy to work with.
By Vicki
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Just a great experience
By Tom R.
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent experience setting up the new account. Friendly and well informed of products. Thank you
By customer
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.