Professional
Professional, informative, answers all questions. Polite. Excellent
By Ms. Dowden's F.
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Professional, informative, answers all questions. Polite. Excellent
By Ms. Dowden's F.
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Solid answers.
By Jerry
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Donna was very nice and provided excellent customer service.
By customer
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
You did a great job. Explained everything.
By Loretta D.
Response from MobileHelp· Feb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
My experience with my salesman Aaron was delightful. He patiently explained the system and answered all my questions. He gave me the assurance that my credit card was safe and made me feel comfortable giving him my credit card numbers. I would recommend this company entirely on my.experience with Aaron.
By Jamie C.
Response from MobileHelp· Feb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Friendly, informative, and helpful
By Rebecca L.
Response from MobileHelp· Feb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
They were very helpful. When I called back the second man was very helpful. He answered all my questions.
By Sandra B.
Response from MobileHelp· Feb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
This gal was wonderful, I asked a million questions well maybe not quite that many and she was so kind and patient and helped me to understand everything about the product, she helped me to decide what was right for me so that makes me so happy.
By RATDKT
Response from MobileHelp· Feb 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.