Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
VERY, VERY informative!!! Stacie did a GREAT job of explaining everything! Will be a nice addition to helping keeping mom safe in her own home.
By Deb
Response from MobileHelp· Sep 14, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
They were very helpful explaining everything about the life alert an how it works.
By customerBonnie
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
She explained well
By customer
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mr. Greenfield was open, gave me all the facts without any sales pressure whatsoever. Let me choose my own options without any guidance from him.
By Louis
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service from all agents
By Michelle
Response from MobileHelp· Sep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Edward was very professional, polite, informative and helpful! Thank you
By Customer
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Samantha, the customer service was very good at helping me decide what program I needed. She is an excellent CS person. 👏 If she hadn't taken the time and patience with me I would not have purchased the plan. Thank you Samantha
By customer
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Likeable voice and very responsive customer service. I feel much better that I have ordered the MobileHelp.
By MbB
Response from MobileHelp· Sep 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
