Excellent customer service
Excellent customer service
By RICH
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Excellent customer service
By RICH
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sign up was easy and we put it on our dad and the test was successful. We are hoping this will help him knowing that if he falls, someone will be there!
By Johnson
Response from MobileHelp· Feb 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Angel was very helpful, patient, very knowledgeable, and answered all of my questions. The order arrived 2 days later as promised, and was easy to set up.
By Keith
Response from MobileHelp· Feb 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Everything was explained in plain English. Customer service was very kind and patient. I truly feel I'll be more comfortable at home and away. Excited to get item.
By Sandra H.
Response from MobileHelp· Feb 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Patrick was very friendly and answered all of my questions..
By Joyce M.
Response from MobileHelp· Feb 6, 2024
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Friendly helpful representative
By D W.
Response from MobileHelp· Feb 6, 2024
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Representative, Nathan Carter, was polite, explained well, answered questions, could be understood clearly, called back when we had agreed, emailed what I needed to learn about the product. Could not have been more helpful!
By Chris
Response from MobileHelp· Feb 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Rick was very helpful, courteous and patient!
By Vicky B.
Response from MobileHelp· Feb 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!