Very knowledgeable and helpful. Polite and efficient with my time going over options
Very knowledgeable and
By Alisha G.
Response from MobileHelp· Feb 9, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very knowledgeable and
By Alisha G.
Response from MobileHelp· Feb 9, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Randall was so helpful and answered all my questions!
By MAGALI
Response from MobileHelp· Feb 11, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Aaron! I hope I am spelling his name right!! Dealing with aging parents who are quite stubborn and resistant to any change, he coached me on how to approach my mother regarding the importance of having a MobileHelp System in their home. With his knowledge, and personal experience he shared with me, I convinced my mother this was a necessity. I will now be able to sleep easier. Thank you, Aaron, and Mobile Help!
By Jodi
Response from MobileHelp· Feb 12, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Excellent service
By Celeste P.
Response from MobileHelp· Feb 12, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Excellent with the representative he was very cordial and understanding.
By GloriaJean L.
Response from MobileHelp· Feb 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Working with Mark who was professional and seemed to take interest ensuring my questions were answered, in addition to walking me and family through the process and service provided.
By Mark
Response from MobileHelp· Feb 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Michael was honest, helpful, practical. I appreciated all his help
By customer
Response from MobileHelp· Feb 12, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
The representative was very knowledgeable!
By Jane C.
Response from MobileHelp· Feb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!