Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The representative, Matthew, was pleasant and helpful. He was patient with all my questions. He was knowledgeable about the product.
By Valerie
Response from MobileHelp· Feb 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Ryan was very helpful.
By Suzzanne
Response from MobileHelp· Feb 11, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Agent was helpful and concise.
By customerCarol O.
Response from MobileHelp· Feb 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ángel was a wonderful help and super patient. Thank you
By Mary C.
Response from MobileHelp· Feb 11, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
All of my questions were answered. He was very helpful and listen to what I was looking for with this device Very professional
By customer Frankie M.
Response from MobileHelp· Feb 11, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The lady on the phone was very friendly and helpful.
By Cindy
Response from MobileHelp· Feb 9, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Wonderful customer service! Very professional, informative, and friendly representative! Thank you so much!!
By Dinkleboo
Response from MobileHelp· Feb 9, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
TOM WAS EXCELENT. HE WAS VERY PATIENT WITH ALL MY QUESTIONS AND CONCERNS. HE HAD A WONDERFUL SENSE OF HUMOR AND MADE THE WHOLE PROCESS ENJOYABLE! THANK YOU TOM!
By Rhonda
Response from MobileHelp· Feb 9, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
